WARNING: These products contain nicotine. Nicotine is an addictive chemical.
Shipping Policy
PACT Act & Shipping Compliance
GetSmoke operates in full compliance with the Prevent All Cigarette Trafficking (PACT) Act and all applicable federal, state, and local regulations governing the sale and shipment of vape and nicotine-related products.
In accordance with the PACT Act, GetSmoke:
Verifies the age of all customers using a commercially available age-verification database prior to purchase.
Registers with the ATF, the U.S. Attorney General, and all required state and local tax authorities.
Collects and remits all applicable federal, state, and local taxes.
Submits all required monthly transaction reports to the appropriate state agencies.
Ships products only through compliant carriers and requires an adult signature upon delivery for all vape-related orders.
To ensure compliance with state-level restrictions, GetSmoke maintains automated geographic controls that prevent the sale and shipment of restricted products to prohibited jurisdictions.
We do not ship flavored vape products to the State of New Jersey. Orders with a New Jersey shipping address are technically blocked at checkout and cannot be completed.
These controls are continuously reviewed and updated to reflect changes in federal and state law.
DELIVERY TIMES & PROCESS
GetSmoke is dedicated to providing customers with reliable and timely shipping services.
Expected Shipping Times:
Standard Shipping: 5–6 business days
Fast Shipping: 2–3 business days
When you place an order, tracking information is sent to your email address so you can monitor your shipment. If your package appears to be delayed beyond the expected delivery window, please contact us and we will investigate the issue.
AGE VERIFICATION
To comply with federal and state laws, all customers must successfully complete age verification before purchasing any products on this site.
Age verification is performed through a secure, commercially available verification service. Verification requests are sent only from our official email address: info@getsmoke.com.
Customers should never provide identification documents or personal verification information to any other party.
Orders that cannot be verified will not be processed.
ROUTE SHIPPING PROTECTION
We have partnered with SHIPPO to provide optional package protection and enhanced tracking. SHIPPO offers low-cost shipping protection in the event that a package is lost, stolen, or damaged while in transit.
If you experience an issue with your order, please file a claim directly with SHIPPO’s support team.
ORDER TRACKING
Tracking information is sent to your email once your order has been processed by our shipping team.
CANCELING ORDERS
If you need to cancel an order immediately after it has been placed, please contact us as soon as possible. We will make every reasonable effort to cancel and refund your order.
However, once an order has entered processing or shipment, we cannot guarantee that it can be altered, changed, or canceled at your request.
PACT Act & Shipping Compliance
GetSmoke operates in full compliance with the Prevent All Cigarette Trafficking (PACT) Act and all applicable federal, state, and local regulations governing the sale and shipment of vape and nicotine-related products.
In accordance with the PACT Act, GetSmoke:
Verifies the age of all customers using a commercially available age-verification database prior to purchase.
Registers with the ATF, the U.S. Attorney General, and all required state and local tax authorities.
Collects and remits all applicable federal, state, and local taxes.
Submits all required monthly transaction reports to the appropriate state agencies.
Ships products only through compliant carriers and requires an adult signature upon delivery for all vape-related orders.
To ensure compliance with state-level restrictions, GetSmoke maintains automated geographic controls that prevent the sale and shipment of restricted products to prohibited jurisdictions.
We do not ship flavored vape products to the State of New Jersey. Orders with a New Jersey shipping address are technically blocked at checkout and cannot be completed.
These controls are continuously reviewed and updated to reflect changes in federal and state law.
DELIVERY TIMES & PROCESS
GetSmoke is dedicated to providing customers with reliable and timely shipping services.
Expected Shipping Times:
Standard Shipping: 5–6 business days
Fast Shipping: 2–3 business days
When you place an order, tracking information is sent to your email address so you can monitor your shipment. If your package appears to be delayed beyond the expected delivery window, please contact us and we will investigate the issue.
AGE VERIFICATION
To comply with federal and state laws, all customers must successfully complete age verification before purchasing any products on this site.
Age verification is performed through a secure, commercially available verification service. Verification requests are sent only from our official email address: info@getsmoke.com.
Customers should never provide identification documents or personal verification information to any other party.
Orders that cannot be verified will not be processed.
ROUTE SHIPPING PROTECTION
We have partnered with SHIPPO to provide optional package protection and enhanced tracking. SHIPPO offers low-cost shipping protection in the event that a package is lost, stolen, or damaged while in transit.
If you experience an issue with your order, please file a claim directly with SHIPPO’s support team.
ORDER TRACKING
Tracking information is sent to your email once your order has been processed by our shipping team.
CANCELING ORDERS
If you need to cancel an order immediately after it has been placed, please contact us as soon as possible. We will make every reasonable effort to cancel and refund your order.